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MI5T3RGH0ST

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PostSubject: iPod Help   Thu Dec 13, 2007 2:05 pm

Let me give you the background information before I go on too much of a rant.

I let my friend borrow my iPod for the weekend and he put his music from his iTunes on it. When I got it back, I took his music off and put mine back on. When I looked at the songs on my iPod, I saw that some were missing. "No problem", I thought to myself, "Maybe I just didn't check all the songs off."

No. I did. So, I try importing again and I get this error message:

"The iPod Zane Bryan cannot be updated. The disk could not be read from or written to."

Now here's where my rant comes in.

I call Apple Support (my first time doing so) and go through the 2 minute process of pressing the numbers that fit my problem.

FInally I am connected to a lady who sounds nice, but with an Indian accent. I tossed that aside, and told her my problems. She asked me to give the serial number, so I did. I had to repeat that fucking number 4 times before she could get it right.

When we get to my problem she asks me if I would like to have a step-by-step tutorial sent to me via Email. Sure, this shouldn't be hard.

WRONG. I tell her my address and she repeats is back to me, but with her accent, it was hard to understand the letters she was repeating back to me. I spent 5 minutes trying to spell out my Email address to her.

When she sends the tutorial to me, it is the same thing on the Apple website. I tell her this, and she seems to think that this one is different. No, it's word for word.

I ask her if I can speak to a person in charge (and with a better idea of what the fuck they're doing). She transfers me to a man, with an Indian accent. I finally bust out the question,
"Where are you located?"
"I am in -unpronounceable- sir."
"And where exactly is that?"
"India"

WHAT THE HELL?!?!?!?

My iPod was made in Japan. I bought it in the U.S. AND THE SUPPORT IS IN INDIA?!?

Outsourcing is a bitch people.


Now that I'm done ranting, can anyone help me with my iPod problem Very Happy

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Ziex

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PostSubject: Re: iPod Help   Thu Dec 13, 2007 3:25 pm

Sorry, I have no idea, too bad that you have problems with it Sad
Is it the first modell, second, or third? (just wondering) ( they got diffrent looks, no?)
Arnt there an "deleat all" button in itunes that you can use? I dont really remeber, but, I guess you tried that, if it is there, so, Im out of ideas. . . . .

oh, and I got the #2 ipod nano Razz if youre wondering. . . .
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Explozer
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PostSubject: Re: iPod Help   Thu Dec 13, 2007 4:30 pm

yeah its strange lots of tech support are from india...
dell support
linksys support
lots of stuff
i didnt kno apple changed tho...
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DrkPain
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PostSubject: Re: iPod Help   Thu Dec 13, 2007 6:59 pm

I rant with you

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drd
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PostSubject: Re: iPod Help   Thu Dec 13, 2007 7:35 pm

When you plug it in, try "restoring" the iPod.
there should be a button on the iTunes main iPod page thing.
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MI5T3RGH0ST

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PostSubject: Re: iPod Help   Thu Dec 13, 2007 7:46 pm

Yeah, I've restored it 3 times to "the factory settings".

Agh. I left out a little piece of info. The songs that won't import, are from Limewire, I'm not sure if that would make a difference since some of the Limewire songs imported.

I think I'm just going to have to drive to the Apple Store and see if they can fix it. At least they aren't across the ocean...

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MI5T3RGH0ST

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PostSubject: Re: iPod Help   Thu Dec 13, 2007 10:33 pm

Yay for double posting. I thought I'd share an old video of one of my best friends getting pwned. Now, this is a Algebra II book, which is very thick and heavy...




https://www.youtube.com/watch?v=wyW7QPkInT8

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Nu



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PostSubject: Re: iPod Help   Fri Dec 14, 2007 1:34 am

1: who's Zane? the original owner?
2: Putting 'moonshinemusic' on your iPod
does not cause problems.
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MI5T3RGH0ST

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PostSubject: Re: iPod Help   Wed Dec 19, 2007 5:00 pm

Nu wrote:
1: who's Zane? the original owner?
2: Putting 'moonshinemusic' on your iPod
does not cause problems.

Zane would by my name, so yeah, the original owner.

Oh well alright then. I guess I'll just have the Apple Store look at it and hope for the best.

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DrkPain
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PostSubject: Re: iPod Help   Wed Dec 19, 2007 6:05 pm

good luck Smile

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Ziex

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PostSubject: Re: iPod Help   Thu Dec 20, 2007 4:02 pm

rkin wrote:
good luck Smile
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PostSubject: Re: iPod Help   Fri Dec 21, 2007 1:21 am

has the problem been solved yet?
and how did you solve it?
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